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FAQ
Feel free to contact us for any enquiries.
Frequently Asked Questions with regards to ordering, payment, deposit, returns policy, shipping of
Singapore Custom Bespoke Men Shoes
Faq
Questions & answers frequently asked by our customers. For other inquiries, feel free to contact us anytime!
Question: What is the extent of design customization?
Carl & OAK offers a wide range of customizable options.
The 4 primary options are styles, colours, toe shape and designs.
STYLE
There are 2 styles available, Oxfords, Derby lace up.
TOE SHAPE.
We currently offer 3 different last with different toe shape.
COLORS
The full grain leather colors available are black, dark brown, medium brown, and other colours of choices available in store.
Question: How long will it take to make my shoes?
Upon order confirmation, we will start crafting your very own custom made shoes.
Each shoe is crafted from scratch by our experienced team of cobblers in our workshop and the lead time will be 3-5 weeks.
Do note that a deposit of $150 will be required upon order confirmation.
Question: Do I have to pay deposit?
Do note that a deposit of $200 will be required upon order confirmation.