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FAQ
Feel free to contact us for any enquiries.
Frequently Asked Questions with regards to ordering, payment, deposit, returns policy, shipping of
Singapore Custom Bespoke Men Shoes
Faq
Questions & answers frequently asked by our customers. For other inquiries, feel free to contact us anytime!
Question: How long will it take to make my shoes?
Upon order confirmation, we will start crafting your very own custom made shoes.
Each shoe is crafted from scratch by our experienced team of cobblers in our workshop and the lead time will be 3-5 weeks.
Do note that a deposit of $150 will be required upon order confirmation.
Question: Do I have to pay deposit?
Do note that a deposit of $200 will be required upon order confirmation.
Question: Where is your leather from?
Carl & OAK Shoe upper and inner lining leather is imported from the Italy and processed at a tannery in Seoul, Korea.
We only use top quality full grain cowhide leather to construct our shoes. Each cowhide leather is put through extensive quality control tests before being cut and sewed for your bespoke shoe.
Our Shoe’s leather sole is outsourced and imported from Italy. It is of premium grade leather and construction.