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FAQ
Feel free to contact us for any enquiries.
Frequently Asked Questions with regards to ordering, payment, deposit, returns policy, shipping of
Singapore Custom Bespoke Men Shoes
Faq
Questions & answers frequently asked by our customers. For other inquiries, feel free to contact us anytime!
Question: Do I have to pay deposit?
Do note that a deposit of $200 will be required upon order confirmation.
Question: Where is your leather from?
Carl & OAK Shoe upper and inner lining leather is imported from the Italy and processed at a tannery in Seoul, Korea.
We only use top quality full grain cowhide leather to construct our shoes. Each cowhide leather is put through extensive quality control tests before being cut and sewed for your bespoke shoe.
Our Shoe’s leather sole is outsourced and imported from Italy. It is of premium grade leather and construction.
Question: Is it possible to add extra height to the heels?
As the men height increase shoes specialist where our flagship boutique carries the widest range of read-made elevator men shoes in Singapore, Walking Tall & Schuhster, we definitely would be able to add your ideal height to your bespoke shoes.